Communication Risk

Definition

The exposure an organization carries from its communication — including reputational, regulatory, legal, contractual, and operational risk.

Why it matters

Most organizations under-quantify communication risk until an incident forces them to. Mature organizations treat it as a managed risk category.

Examples

• Off-policy public statements.
• Inconsistent regulatory disclosures.
• Off-brand external communication.

Best practices

• Map risk to channels and audiences.
• Apply controls proportional to risk.

Related concepts

• glossary
  Communication Governance

FAQ