Glossary

Knowledge Graph

Definition

A structured representation of entities (people, projects, customers, decisions) and the relationships between them, used to make organizational context retrievable and reusable.

Why it matters

Documents alone cannot answer most context questions. A knowledge graph turns scattered context into a queryable structure.

Examples

  • A graph linking customers to deals to decisions to product features.
  • A graph linking strategic initiatives to teams to outcomes.

Best practices

  • Model entities your organization actually reasons about.
  • Keep the graph living, not snapshotted.
  • Surface graph context inside writing tools.

Related concepts

FAQ

Do you need a knowledge graph to do knowledge management?

No, but graphs dramatically improve retrieval at scale.