Decision-Support Communication

Definition

Communication explicitly designed to help a defined audience make a defined decision — structured around the choice, the options, the criteria, and the recommendation.

Why it matters

Most business communication that fails fails because it is informational where it should have been decision-supporting.

Examples

• A vendor selection memo.
• A go/no-go briefing.
• A strategic option paper.

Best practices

• Lead with the decision.
• Surface trade-offs, not just recommendations.

Related concepts

• article
  Writing for Decision Makers

FAQ