Communication Governance

Policy Announcement Template

Communicate a new or changed policy to affected parties.

When to use

Policy changes.

Audience: Employees or customers affected.

Template structure

  1. Step 1
    What's Changing

  2. Step 2
    Why

  3. Step 3
    When

    Effective date.

  4. Step 4
    What You Need To Do

    Specific actions.

  5. Step 5
    Where to Get Help

Example

...

Best practices

  • Make the required action unmissable.

Customization guidance

Treat this template as a starting structure, not a script. Adapt the section order to match how your audience expects information — for example, lead with the recommendation for time-pressed executives, or with context when writing to less-familiar stakeholders. Replace placeholder language with specifics from your situation; substitute jargon with the vocabulary your reader actually uses; and shorten or expand sections based on the decision weight of the communication. The structure exists to ensure you have covered what matters, not to constrain how you communicate.

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