Business Writing

Release Notes Template

Communicate product changes to users.

When to use

Every product release.

Audience: Users.

Template structure

  1. Step 1
    What's New

    User-facing changes.

  2. Step 2
    What's Improved

    Enhancements.

  3. Step 3
    What's Fixed

    Bug fixes.

  4. Step 4
    Known Issues

    If applicable.

Example

...

Best practices

  • Write from the user's perspective, not the engineer's.

Customization guidance

Treat this template as a starting structure, not a script. Adapt the section order to match how your audience expects information — for example, lead with the recommendation for time-pressed executives, or with context when writing to less-familiar stakeholders. Replace placeholder language with specifics from your situation; substitute jargon with the vocabulary your reader actually uses; and shorten or expand sections based on the decision weight of the communication. The structure exists to ensure you have covered what matters, not to constrain how you communicate.

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