Research Scope
We study how professional communication is actually produced and received inside organizations. That includes how executives draft and revise high-stakes communications, how teams coordinate around shared writing, how brand voice is maintained at scale, how AI assistance changes drafting behavior, and how communication quality correlates with measurable business outcomes. We do not study consumer writing behavior, academic writing, or creative fiction.
Research Designs
We use four primary designs: structured interview studies with practicing communicators, observational studies of real-world writing artifacts (with consent and anonymization), controlled experiments comparing communication approaches, and meta-analyses synthesizing prior published research. The design used for each study is disclosed in the study itself, along with sample size and selection criteria.
Sampling and Recruitment
Interview and experimental participants are recruited from a panel of professional communicators, supplemented by targeted outreach when a study requires specific industry or role coverage. We disclose recruitment channels, incentives, and any exclusions. Sample sizes are reported in the study; we are explicit about the limitations of small-sample qualitative findings.
Analysis and Coding
Qualitative data is analyzed using structured coding protocols documented before analysis begins. Where multiple coders are involved, we report inter-rater reliability. Quantitative analyses report effect sizes, confidence intervals, and statistical methods used. We do not selectively report results; null findings are published when the underlying study is sound.
Bias and Limitations
Every study published here includes an explicit limitations section describing what the study cannot tell you. Common limitations include selection bias in recruited samples, the difficulty of measuring real-world communication outcomes, and the gap between expert opinion and empirical evidence. We do not claim more than the evidence supports.
Replication and Data Availability
Where ethically and contractually possible, we publish summary data and analysis code to allow external replication. When source material is confidential (e.g. proprietary corporate communications), we publish redacted or synthesized versions and describe what was excluded and why.
Citation Practices
All claims drawn from external sources are cited inline. We prefer primary sources to secondary summaries. We do not cite our own marketing material as research; published research from this site is held to the same standards we apply to external sources.